Technology is a tool. It should never be a result in and of itself. Technology use in healthcare should never be about the technology. It should always be about the people and processes that make the technology invisible.
Successful technology depends on trained personnel and effective processes.
It's process, not product. Whether technology is successful in your organization is not specifically dependent upon which product you buy. If you do your research and identify what appears to be the highest-ranked product, it can still fail in your organization if the selection, implementation, or management process is suboptimal. If you use optimal processes, you can make even the worst-ranked product successful in your organization.
Clinical Informatics works with you to optimize the use of technology in your organization, including sometimes suggesting that you not use technology at all. We help you identify the people and processes that are necessary for you to achieve your mission.